Customer Project Manager Deploy

Luogo di lavoro: Aosta
Contratto: Da definire
Area: Amministrazione e Segreteria
Data: 23/06/2024

Descrizione dell'offerta

Job Description Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN). As Customer Project Management (PM) you will ensure that customer projects/programmes are delivered within the agreed scope' budget' schedule' and quality. You will manage projects throughout all phases' from defining and designing the delivery approach to completion and acceptance. Your role comprises management of customer and all stakeholder relationships and expectations during the contract fulfilment as well as project resources. You will pay close attention to project risk management and driving improvement actions to secure project gross margin' upselling' and cross-selling. Responsibilities Are you passionate about solving problems? As part of our team' you will: - Manages customer program (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability. Contract might be defined as 'key project' by BG / market. - Ensures all project and operational management fully aligns with Nokia Mode of Operation (MoO)' BG / BL guidelines and the Nokia Project Management methodology. - Plans customer projects and keeps plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost' scope' schedule and quality. - Assures consistency among project financial' product and service forecast activities. - Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery. - Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it. - Ensures project contract management process is initiated and executed. - Defines the customization of any global operational processes together with relevant point of contacts to meet project requirements (for example' network operations' supply chain' logistics' and acceptance). - Manages the customer relationship during delivery' and serves as the primary interface towards the customer in all activities-related to the own scope of the contract' including customer complaints' corrective actions' and changing requirements. - Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders. - Monitors and controls that the project is delivered within the approved budget' profitability forecast' and planned scope. - Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction. - Actively applies appropriate best practices and lessons learned throughout the life of the project. - Monitors' controls and reports KPIs defined in customer contract. - Ensures data in all project-related tools and repositories is kept up-to-date and with high quality. - Conducts thorough risk management for all project risks and opportunities. - Seeks to define new opportunities to expand and renew contracts with the customer. - Leads the project team and may perform some line manager responsibilities. - Completes the project closure and / or handover as required (for example' complete contractual requirements' post calculation' lessons learned). Qualifications You have: - Mobile Networks Project Management experience. - Mobile Radio Networks understanding. - Customer-centric with great communication skills. - Digital Mindset - Results-oriented - Builds effective teams - Business acumen - Excellent Italian language skills It would be nice if you also had: - PMI PMP certification or equivalent About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile' fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive' sustainable' and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas' empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities' well-being programs to support you mentally and physically' opportunities to join and get supported by employee resource groups' mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion &, equality: - One of the World's Most Ethical Companies by Ethisphere - Gender-Equality Index by Bloomberg - Workplace Pride Global Benchmark At Nokia' we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race' color' national or ethnic origin' religion' gender' sexual orientation' gender identity or expression' age' marital status' disability' protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

Rif.: 572932623
Data scadenza: 23/07/2024

Nokia