UrbinoCBT
...Handle inquiries: Respond to inbound customer requests, documenting relevant case information. Maintain customer satisfaction: Assure excellent customer satisfaction by assisting users with pre-sales, general inquiries, and technical support issues. Requirements: Language proficiency: Native level Italian English C1 [...]
Categoria Customer Services & Call Center
UrbinoWNS Global Services
...provisions. - Working with inbound related workflow objects such as tasks' action items or cases. - Real-time administration of customer-specific data and attributes in the CRM system to provide up-to-date customer information for marketing purposes as requested by the Italian and UK Affiliates' such as address' phone number' [...]
UrbinoConcentrix + Webhelp
...you will: Respond to inbound customer requests, documenting relevant case information Assure excellent customer satisfaction assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned) Respond appropriately or escalate customers to higher tiers of support as defined and [...]
UrbinoBalcan Cons. Ltd
Operatrici/operatori telefoniche/i inbound con esperienza cerchiamo per nuova apertura ufficio a Vlora. Multinazionale leader nel settore del customer care per gli elettrodomestici seleziona 1 impiegata/impiegato amministrativa/amministrativo con formazione commerciale e 6 operatrici/operatori inbound con almeno [...]
Categoria Amministrazione e Segreteria
UrbinoUniqlo Co., Ltd
...- Respond to all inbound contacts adhering to set targets (daily' weekly' and monthly). - Review and analyze contact drivers to fully understand our customer needs. - Achieve top-quality Customer Satisfaction/Quality scores. - Update all system notes at the end of the customer interaction ensuring they meet the customer service [...]
UrbinoPortogallo
...requests (delivery, warranties, refunds. Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. Logging and following up on orders or requests. Capturing all [...]
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